Ion beam specimen preparation products
Protect your investment and your budget with a service contract to reduce the risk of unexpected repair costs and instrument downtime. Fischione Instruments offers service contract options for the:
- Model 1040 NanoMill® TEM specimen preparation system
- 型号1051 Tem Mill
- Model 1061 SEM Mill
- Model 1062 TrionMill
|Unlimited telephone and email support||✔||✔||✔||✔|
|Instrument/ software support||✔||✔|
Unlimited telephone and email support.188bet体育国际Fischione.服务will provide telephone and email support Monday through Friday, 8 a.m. to 5 p.m. EST.
Unscheduled maintenance.客户可以联系Fischione服务，以获得需188bet体育国际要立即维修的设备故障。188bet体育国际Fischione服务将在四个营业时间内通过电话或电子邮件进行努力进行响应。如果电话或电子邮件咨询未能解决问题，则Fischione服务将提供额外的援助。188bet体育国际部分4and labor are included.
Replacement parts.For all service contract options, Fischione Service will strive to ship replacement parts within 24 hours after confirming the need (subject to parts availability). These replacement parts are parts that are identified outside of preventive maintenance services; parts required as part of preventive maintenance services are included in the service contract.
额外的劳动力.Factory or on-site labor occurring outside of defined preventive maintenance services, which includes the Fischione Service representative’s travel expenses if an on-site visit is necessary.
- Software updates，如果可用，在服务合同期间。
- 借用设备if needed and available (Models 1051 and 1061 only).
- Advanced exchange(receive replacement unit, and then return defective unit) if needed and available (Models 1051 and 1061 only).
折扣。A 10% discount on Fischione Service labor and purchased parts outside of the scope of the service contract.6
|With a service contract||Without a service contract|
|Maintenance costs||已知，可预测||Unknown, unpredictable|
|Instrument repair process||Call Fischione Service to schedule a repair||
|Instrument uptime||Increases due to scheduled preventive maintenance and priority service status||由于缺乏预定的维护和非化服务状态，降低风险|
|Peace of mind||是的||不|
- 技术专长。188bet体育国际Fischione.Instruments has been designing, manufacturing, and servicing sample preparation instrumentation for the electron microscopy community for nearly 50 years.
- Trained field service engineers.Our team has experience in our production operations, as well as service roles, and is well-equipped to troubleshoot any product challenges.
- Factory-certified parts.除了真空泵ps, all instrument parts are Fischione Instruments factory certified.
- State-of-the-art facilities.188bet体育国际Fischione.Instruments operates from its 24,000 square foot facility east of Pittsburgh, Pennsylvania. Fischione uses state-of-the-art technology in its applications, engineering, manufacturing, and customer relationship management activities.
Request a quote
联系Fischione 188bet体育国际Service Manager：
Tel: +1 724.325.5444
3Ion source cleaning, maintenance, or replacement are not included; follow the ion source cleaning and maintenance instructions described in the Model 1051 and Model 1061 service manuals.
4Model 1040 and Model 1080 parts excluded: turbo pump with controller and diaphragm pump. Model 1051, Model 1061, and Model 1062 parts excluded: turbo pump with controller and diaphragm pump.
5Does not include applications training.
NanoMill and PicoMill are registered trademarks of E.A. Fischione Instruments, Inc.